Fraud

Fraud surveillance actions previously served by the admin support page.

Fraudulent transaction update

Updates all fraudulent and succeeded transactions of flagged organizations to failed.

Email blocking

Blocks any email communication: no email at all is sent, and the organization is not told about it.

Organization IDs

Comma or newline separated

Email restriction

Blocks CRM emails and removes any customizable part from transactional emails.

Organization IDs

Comma or newline separated

Flag organizations on fraud surveillance

Deletes forms, deactivates users, stops notifications, bypasses Stripe and archives HubSpot records.

Organization IDs

Comma or newline separated

Grant on-demand payout eligibility

Makes the organization eligible for on-demand payouts and clears any pending access request (US and CA only).

Organization ID

Update NSA amounts

Search then update the fraudulent amounts (NSA) of a donation form.

Donation form ID or URL path

Fraudulent amounts (in cents)

Comma separated, empty clears the list

Restrict form payments

Rejects every incoming payment on the listed forms (donation and ticketing). The organization's other forms stay active.

Form IDs or URL paths

Comma or newline separated

Archive forms

Takes the listed forms (donation and ticketing) out of circulation: their URL shows the deleted-form page, and they are removed from the sitemap, the directory and the organization's dashboard. Data is kept and unarchiving restores them. The organization's other forms stay active.

Form IDs or URL paths

Comma or newline separated